For healthcare compliance leaders
Compliance training your healthcare staff actually completes.
98% completion on cyber security, infection control, and PDPA training. Delivered through WhatsApp to doctors, nurses, aides, and clinical staff. Proven at 5,000-employee scale at a leading large public healthcare organization.
- ISO 27001 certified
- PDPA compliant
- Built for MOH audits
- Local data residency
Question 1 of 5: A patient with suspected MRSA is being admitted. Which PPE combination is required for routine contact?
A) Gloves only
B) Gloves + gown
C) Gloves + gown + surgical mask
D) Full N95 + face shield
The reality
Your clinical staff don't have time for your LMS.
Your nurses finish a 12-hour shift. They have 30 minutes before they go home. The last thing they're going to do is log into the LMS to redo their mandatory infection control refresher. Meanwhile, your audit is in three weeks. Your dashboard shows 38% completion. Your HR team is sending the fourth reminder this month. Your Director of Nursing is asking why this isn't done.
Typical LMS completion rate for clinical staff at mid-sized hospitals
Average healthcare shift, before "free time" even begins
Reminders sent per completed module in traditional systems
The gap
Healthcare workforces don't fit office software.
Shift workers have no "free time at a desk."
Nurses and aides work 8- or 12-hour shifts. Training has to fit into 5-minute breaks, not 30-minute LMS sessions.
Agency and locum staff turn over constantly.
A workforce that's 20% agency today is 25% next month. You need training that onboards new staff in hours, not weeks.
Multilingual frontline.
Migrant nurses, support staff, and FDWs may speak Tagalog, Bahasa, Mandarin, or Tamil. English-only LMS modules fail half your audience.
Audit cycles don't wait.
MOH, internal quality — audits arrive on a schedule. You need 95%+ completion before the auditors do, not "eventually."
The approach
Training that fits between patients.
Your staff already use WhatsApp 50 times a day. We deliver compliance training through the same channel — completed during a break, between shifts, or on the commute home.
Learning during the shift, not after it.
A nurse can complete a 5-minute infection control refresher between patients, on her own phone. No clinical capacity lost.
Staff ID authentication, not yet another password.
Tied to your existing employee number — no separate login, no new password for already-overworked clinical staff.
Audit-ready reporting your DON can hand to MOH.
Time-stamped completion records, exportable on demand, structured to match standard healthcare audit evidence requirements.
Pertussis Refresher
Use cases
What our healthcare customers train on.
Annual mandatory training for nurses and aides.
Delivered quarterly or annually, with automated re-enrollment cycles.
Infection control refreshers.
Hand hygiene, PPE protocols, isolation precautions — bite-sized and repeatable.
PDPA compliance for clinical staff.
Patient data handling, consent, breach reporting — built for the healthcare context.
Anti-bribery for procurement and pharma reps.
Especially critical for organizations with active medical device or pharma vendor relationships.
Onboarding for agency and locum staff.
New temporary staff can complete mandatory training before their first shift.
Cyber security across non-IT clinical teams.
Phishing, password hygiene, MFA — the modules your IT team can't deliver at scale.
Quality and safety SOP refreshers.
Standardize practice across wards, clinics, or facilities.
Code of conduct for all staff.
Annual sign-off, recorded for audit.
The proof
5,000 healthcare staff. Two years. 0% completion.
A leading Singapore healthcare provider — covering hospitals, clinics, and community care — needed to deliver mandatory cyber security training to every employee, every quarter, with audit-ready records. Email had failed. An LMS pilot had failed. Within two months of launching with us, completion went from below 40% to 98%. Two years later, it has never dropped below 95%. The program has since expanded to infection control, PDPA, and code of conduct modules.
Completion rate, sustained 24 months
Median time from enrollment to first engagement
Average completion time per module
Active clinical and admin staff
We've trained 5,000 staff on cyber security with 98% completion for two years. Nothing else we tried came close.
Before this, our infection control refreshers took clinical capacity offline for an hour at a time. Now they happen in the background, on phones, without pulling a single nurse off the floor.
How it works
Three steps. Live in days, not months.
- Step 01
You build the course.
Set up your annual infection control refresher in 30 minutes — or start from one of our pre-built templates aligned to PDPA, MOH guidelines, and common clinical SOPs.
- Step 02
We deliver via WhatsApp.
Your staff get a message at 8am Monday. By Friday, 95%+ have completed — without HR sending a single reminder.
- Step 03
You see everything.
Real-time completion dashboards. Audit-ready reports. Export to PDF or CSV with one click — ready to hand to MOH or your internal quality team.
Trust & compliance
Built for the audit you're not looking forward to.
ISO 27001 certified
Annual independent audit. Standard security questionnaires answered within 48 hours.
PDPA aligned
Built to handle staff data under Singapore's PDPA.
Audit-ready by design
Time-stamped, immutable completion records. Structured to satisfy MOH, ISO 9001, and internal quality audits.
Local data residency
Singapore, Malaysia, or your preferred region. Data stays where regulators expect it to stay.
No patient data in the channel
Training content is generic compliance and SOP material — no PHI is ever sent via WhatsApp. Stays well outside HIPAA-equivalent regimes.
Official WhatsApp Business API
Meta-compliant integration. No risk of your training channel being deplatformed during an audit window.
Pricing
Simple per-employee pricing. Pilot before you commit.
Up to 500 learners, single course
- Content editor
- Audit-ready reporting
- Official WhatsApp BSP
- ISO 27001 hosting
- Email support
500 – 2,000 learners, single course
- Everything in STARTER
- AI-assisted content editor
- Priority support
- HRIS data sync (CSV / scheduled)
- Custom course templates
2,000+ learners or multiple courses?
- Everything in PRO
- Dedicated account manager
- White-glove content support
- API & custom HRIS integration available
- Local data residency in your region
- Custom DPA / MSA review
- SLA-backed support
WhatsApp messaging costs included up to a fair-use threshold. Annual contracts. Pilots available on all tiers.
Most healthcare clients sign annual contracts via standard MSA + DPA. We're set up for hospital procurement: standard contract templates, security questionnaires answered within 48 hours, references available under NDA.
FAQ
Questions we hear from healthcare leaders.
Yes. Completion records are time-stamped, immutable, exportable, and structured to match the evidence requirements of standard healthcare audits.
Ready for your next audit to be the easy one?
20 minutes. No deck. We'll show you the platform with healthcare-specific examples, share the full case study under NDA, and answer your security and procurement questions.